Cancellation and Refund Policy

At Kota Books Wala, we strive to provide the best service to our customers. However, if for any reason you are not satisfied with your purchase or wish to cancel an order, please review our cancellation and refund policy below.

Cancellation Policy

You can cancel your order anytime before it has been shipped. To cancel an order, please contact us at k0tab00kswala0001@gmail.com with your order details.

• If your order is canceled before shipping, you will receive a full refund.
• Once the order has been shipped, it cannot be canceled.

Refund Policy

We offer refunds only under the following circumstances:

• The book you received is damaged or not as described.
• You received the wrong book.

If you qualify for a refund, please contact us within 7 days of receiving your order at k0tab00kswala0001@gmail.com. Please provide your order details and a brief description of the issue.

Refund Process

• Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within 7-10 business days.
• The refund will be credited back to the original method of payment.

Contact Us

If you have any questions regarding cancellations or refunds, feel free to contact us at k0tab00kswala0001@gmail.com.